Privacy Policy

Last updated: 30 October 2026

Right Back ("RightBack", "we", "us") lets you recreate the voice of a loved one from voice notes you already have, so you can hear them and talk with them again. We know this is deeply personal. This policy explains what we collect, how we use it, who we share it with, and the choices you have.

RightBack does not require you to create an account to use the core features of the mobile app. You can start anonymously.

1. Information we collect

We only collect what is needed to create a voice and hold a conversation:

  • Voice notes and audio files you add (for example, forwarded from WhatsApp or imported from Files) — to generate a synthetic version of the voice.
  • Details you type in — the person's name, your relationship, language, accent, and optional notes — to shape the voice and personalize the conversation.
  • Microphone audio during a live conversation — streamed to power the conversation in real time; not stored by us for later use.
  • Subscription status — provided by Apple after a purchase so we can unlock your plan. We never receive your card or full payment details.
  • Basic technical and usage data (app version, device type, error logs, amount of conversation time used) — to keep the app working, enforce plan limits, and fix problems.

We do not collect your contacts, photos, location, or browsing history.

2. How we use your information

  • To clone the voice you provide and create a conversational voice agent.
  • To let you have real-time voice conversations with that agent.
  • To manage your subscription and enforce your monthly conversation allowance.
  • To provide support and keep the app secure and reliable.

We do not use your voice recordings or the content of your conversations to train our own or anyone else's general AI models beyond what is needed to create and run the voice you requested.

3. Who we share it with (service providers)

To provide the service, some data is sent to trusted third parties who process it on our behalf. Nothing is sent until you review and agree to our consent screen inside the app.

  • ElevenLabs — generates the synthetic voice and powers the conversational agent (receives the voice notes and details you entered; during a call, your microphone audio and the agent's replies).
  • LiveKit — real-time (WebRTC) audio transport for live conversations (receives live audio streams during a call).
  • Cloudflare — hosts our backend, which securely relays requests to the providers above.
  • Apple — processes subscription payments and manages billing (handled entirely by Apple).

These providers are bound by their own agreements and privacy terms. We do not sell your personal information, and we do not share it for advertising.

4. Your responsibility and consent regarding voices

Before a voice is created, you must confirm that you have the right and permission to use the recordings and to recreate that person's voice, and that they are not a public figure or a person who has not consented. Please only recreate the voice of someone you are entitled to. If you believe a voice has been created using your likeness or a recording without permission, contact us and we will act promptly.

5. How long we keep it, and deleting your data

We keep the generated voice and agent at our providers only while they are actually being used. If you do not talk to a voice for 30 days, our backend automatically deletes the generated voice and agent from our providers — you do not have to ask. When our capacity at those providers runs low, this can happen sooner, after as few as 5 days without use. Nothing is lost: the next time you start a conversation, the app rebuilds the voice from the audio clips that never left your device.

When you delete a voice in the app, we also delete the associated generated voice and agent from our providers straight away, so nothing is left server-side. Your typed details and audio files are stored on your device and removed when you delete the voice or the app. To delete everything, remove each voice in the app or contact us at the address below.

6. Children

RightBack is not directed to children. You must be at least 16 years old (or the age of digital consent in your country) to use it.

7. Security

Data in transit is encrypted (HTTPS/TLS). Our backend holds provider API keys so they are never exposed in the app. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.

8. International transfers

Our providers may process data in countries other than yours, including the United States. Where required, appropriate safeguards are used for these transfers.

9. Your rights

Depending on where you live (for example under the EU/UK GDPR or the California CCPA/CPRA), you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us. Because the app is usable anonymously, deleting your voices in the app is usually the fastest way to remove your data.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, notifying you in the app.

11. Contact us

Questions or requests about your privacy? Email [email protected].